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These are a few frequently asked questions. If you have a question, but don't see the answer here, please email us at sales@skybelts.com or call toll free at 1.866.759.2358.


Question#1:
How much are shipping costs to the UK and Europe?

Answer#1:
We ship to the UK, Europe, and most countries Worldwide. The shipping cost is determined by the total amount of the order. For example: the International shipping rate for one SkyBelt with buckle is $9.95 USD, two belts with buckle is $12.95 USD, three belts with buckle is $15.95 USD.

Our online store lets you calculate the exact shipping cost with your address and zip code prior to purchasing.

Customers are responsible for Customs Taxes and Duties which are charged upon arrival of order. Taxes and Duties differ for each country, please check with your customs departments to see what the charges may be.


Question#2:
Can I purchase items with a credit card, PayPal, or check?

Answer#2:
Yes! We accept credit cards (Visa, Mastercard, American Express, and Discover), PayPal, money orders and personal checks. You can buy online at Planewear.com, or just call 1-866-SKYBELT to order by phone. If you'd rather not order online, download our order form to pay by check or money order.


Question#3:
Does each belt come with a buckle?

Answer#3:
Yes! The first SkyBelt you order, starting at $32.95, comes with a buckle and an adjustable belt. Additional belts start at only $12.95 and are interchangeable with your first SkyBelt, or any other belts purchased on SkyBelts.com. Basically, you only need one buckle. Buckles are available with a SkyBelts logo on the lid or without a logo. Please specify your choice on the individual product page when ordering. We currently have many different colors and patterns to choose from. Check it out!


Question #4:
How do I know which size belt to order?

Answer#4:
SkyBelts come in 2 sizes: S/M adjusts up to 32", M/L adjusts up to 42". All belts are 1.5" wide which fits a standard size belt loop. If needed, smaller or larger sizes can be made at no extra charge. E-mail us with your request.


Question#5:
Is it easy to switch my interchangeable belts?

Answer#5:
Yes, click here and follow these simple instruction.


Question #6:
We would like to order custom belts with our company logo.

Answer#6:
Great! Click here to see samples that we've done for other companies with our Jetbelts brand. E-mail or phone us at 1.866.759.2358 and we'll work with you to meet your specific needs.


Question#7:
Can I purchase Gift Certificates?

Answer#7:
Yes! Gift Certificates are available, call 1.866.759.2358 to order your Gift Certificate for any amount.


Question#8:
How long until I receive my order?

Answer#8:
Approximately 3-7 days for U.S. orders and 7-14 days for international orders. You may need to allow 4-6 weeks for some international orders due to customs regulations. If you don't receive your SkyBelt within this time period, please notify us.


Question#9:
What is your return policy?

Answer#9:
If you are not completely satisfied with our product, you have up to 30 days from the date of purchase to return your item for a full refund less shipping costs. However, we do not accept returns or exchanges on custom orders, which include initial rhinestone buckles and larger custom size belts.


Question#10:
How will I know when new colors and clips are available?

Answer#10:
Sign up for our free SkyBelts e-newsletter and you'll be notified about the latest belt colors, clips, and specials. Or, bookmark planewear.com for all our products and accessories.

 

 

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COPYRIGHT © SkyBelts, LLC 2004-2013 | All Rights Reserved | PO Box 1299, Enumclaw, WA 98022 | 1.866.SKYBELT (759-2358) | sales@skybelts.com

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